FAQ PAGE

 

What is ‘My Account’?

My Account’ is a one stop for all the information related to your order(s). It gives you the complete control to do the following:

 

  • Edit your personal information like Name, address, etc.
  • Change password
  • View your People Credits
  • Initiate a return / refund of your order
  • Cancel an order

Is it necessary to have an account to shop on DigitalNights?

Yes. One needs to register shop on DigitalNights.

How do I know my order has been confirmed?

Once your payment is authorized and your order is completed, you will receive an email from DigitalNights confirming the order placement. You would be provided with the order number, details of the order and the amount you have paid. You will also receive a SMS confirming the same.

How do I check the current status of my orders?

My Account’ would provide you with complete information of your order including the status. In ‘My Account’, you could click on ‘My Orders’ to get the complete details of your order.

I have already placed my order. Can I add more items to the same order?

No. Once the order is placed, you wouldn’t be able to add more items in it. You can place another order for the items missed out though.

What is the estimated delivery time?

It takes 7-8 business days usually.